Privacy Policy

Effective Date: July 13, 2026

Roughstock Hat Company ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website.

Information We Collect

We may collect the following information when you interact with our website:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through our payment provider—we do not store your full payment card information)
• Order history
• Information you voluntarily provide through contact forms or customer service inquiries
• Website usage information such as IP address, browser type, pages visited, and device information

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer service
• Respond to questions or requests
• Send order confirmations and shipping updates
• Improve our website and customer experience
• Send promotional emails or marketing communications if you choose to receive them
• Comply with legal obligations

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers that help us operate our business, including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Email marketing services
• Analytics providers

These providers only receive the information necessary to perform their services.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the internet is completely secure, we work to protect your information using industry-standard security practices.

Marketing Communications

If you subscribe to our emails, you may receive updates, promotions, and announcements. You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Your Rights

Depending on where you live, you may have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information where permitted by law
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or how we handle your information, please contact us:

Roughstock Hat Company
Fort Payne, Alabama
Email: info@roughstockhatcompany.com

Thank you for trusting Roughstock Hat Company. We appreciate your business and are committed to protecting your privacy.